Services

Chatbot Automation

Always-on assistants that answer common questions instantly without scaling headcount.

Iraqi buyers often expect instant WhatsApp replies — not a contact form. Mesopo builds WhatsApp and web chatbots that answer FAQs, qualify leads, and hand off to humans with context in Arabic and English.

We start with a narrow pilot so you can measure reply quality before expanding intents. Routing can land in WhatsApp queues or your CRM. For commercial framing see /solutions/ai-automation-iraq, browse AI landers at /ai (WhatsApp, customer service, sales automation), and take /tools/ai-readiness-assessment before discovery.

What you get

  • FAQ and lead-capture flows
  • Handoff paths to human teams
  • Analytics on intent and drop-off

What we offer

  • Website Chatbots

    Embedded assistants that answer FAQs, capture leads, and route visitors to the right team.

  • WhatsApp Automation

    Automated replies and handoffs on WhatsApp — where Iraqi customers already prefer to chat.

  • Lead Qualification

    Structured flows that collect budget, timeline, and intent before sales gets involved.

  • Customer Support

    24/7 first-line support for order status, account questions, and common troubleshooting.

Our approach

We inventory your top intents, write grounded replies, launch a pilot channel, review transcripts with your team, then expand coverage and analytics.

Common questions

  • Do your chatbots work on WhatsApp for Iraqi buyers?

    Yes. WhatsApp is the primary channel for many Iraqi buyers. We also support web chat, bilingual flows, and human handoff with full conversation context.

  • How long does a typical project take?

    Most Mesopo projects finish in about one month for focused scopes. Larger multi-platform builds take 4–8 weeks. You get a fixed timeline in the proposal before work starts.

  • Do you work in Arabic and English?

    Yes. Our team is based in Erbil and delivers bilingual experiences — copy, UI, training, and support in Arabic and English, with Kurdish and Turkish when needed.

  • What does pricing look like?

    We confirm a written scope and fixed price after discovery. See /pricing for qualitative packages — we do not publish public dollar rate cards.